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About the Clinic

AIMC Berkeley’s on-campus & telehealth clinics provide top-notch care to our community at affordable prices. The talented Clinic Intern Practitioners provide both telehealth consults and in-person appointments with the highest quality of care under the supervision of licensed faculty member. We treat a variety of conditions including (but not limited to) pain management, fertility, women’s health, colds and flus, digestive issues, stress, mental health, autoimmune conditions, aging support, pediatrics, and immune support.

AIMC Berkeley’s emphasis on education encourages a detail-oriented and holistic approach to each treatment. Because our Intern Practitioners are currently enrolled in classes with some of the most highly respected LAcs in the area, their knowledge of both classical and modern techniques are at the forefront of their minds, allowing them to provide you with the best care. Before beginning work in the clinic, all interns have completed at least one year of Masters of Traditional Asian Medicine (MSTAM) curriculum, including observing treatments with experienced practitioners.

COSTS

We use a contactless payment system. When you set up your account through our online booking system, Jane, you will be prompted to enter a credit or debit card that will be kept on file. You can change your payment information any time by logging into your account at aimc.janeapp.com and editing your “Credit Cards on File”. Your card on file will be automatically charged for your in-person appointment or herbal prescription after your visit.

FREQUENTLY ASKED QUESTIONS

1

What can Chinese Medicine treat?

Acupuncture, herbal medicine, & the rest of the Chinese Medicine tool kit can have broad reaching effects on the health of the nervous system, musculoskeletal system, & internal organ systems, making it a great candidate to treat a wide variety of conditions.
Common conditions supported by acupuncture & Chinese Medicine include:

  • Chronic & Acute pain
  • Stress & anxiety
  • Insomnia
  • Colds & Flus
  • Repetitive Stress & Sports Injuries
  • Digestive Issues
  • Reproductive Health & Fertility
  • Autoimmune Conditions
  • Symptoms of Cancer Treatment
  • Skin Conditions such as Acne, Eczema, Psoriasis
  • Anti-aging & Facial Rejuvenation
2

How can I choose my first appointment/ practitioner? Do I need to see the same person every time?

All of our supervisors & students are well trained in Integrative & Chinese Medicine and will be able to address your needs & concerns. To find a good fit for you personally, feel free to look through the Supervisor schedule & specialties or the individual Intern bios on our booking platform, Jane. Some people find one person they connect with and continue treatment with them, while others enjoy a variety of perspectives & schedule with different interns & supervisors. Because we all share an Electronic Health Record system, anyone you choose from appointment to appointment will be able to provide seamless continuity of care.

3

Why are you asking about my ___ when I came in for ____?

Someone getting treatment for eczema may be surprised at the depth of our questions about their digestive health, menstrual cycle, or quality of sleep. Chinese Medicine treats the whole person rather than the condition. There is a saying: “One disease, many treatments. Many diseases, one treatment.” We’ll always ask specific questions about the condition you’re seeking treatment for, as well as a host of other health history & systems health questions that make our diagnosis & treatment plan incredibly precise and individualized to you.

4

How often should I get treatment & when should I expect to feel results?

Your care providers will outline a treatment plan of recommended sessions & frequency of visits to help you track results & set expectations. Generally, more acute conditions respond to treatment more quickly while more chronic conditions can take more time & care to unwind. Patients who will receive benefit from acupuncture or herbal medicine should expect to feel a difference within 4-6 treatments, though many receive immediate benefit. Like going to the gym, the more regularly you’re able to get acupuncture or take your herbal medicine, the more results you can expect.

The most common treatment plan is to recommend acupuncture weekly for 4-8 weeks or until a chronic condition is well managed, and then adding more distance between treatments to maintain those results.

With herbal medicine, patients usually receive a prescription for 1-2 weeks at time and then will be advised to check back in with their practitioners to have their custom blended formula re-evaluated & adjusted. Some formulas are meant for short-term, acute use and will be monitored more regularly, other formulas are designed for long-term use and will be prescribed for up to a month or more at a time.

5

I got an email that there was a "Document" shared with me. Where can I find it?

To find your Treatment Follow Up document from your practitioner, visit aimc.janeapp.com. If you are not signed in, click “Sign In” at the top of the page. Once you are signed in, click the “My Account” link at the top of the page. Your Treatment Follow Up will be on the “Documents” tab on that page.

6

How can I get in touch with my practitioner(s)?

You may email your Interns or Supervisor on their AIMC email accounts. As a general rule, those email addresses are a person’s first initial followed by their last name @aimc.edu. As an example, Jane Doe would be jdoe@aimc.edu. You can also reach out to the Front Desk team at frontdesk@aimc.edu.

Please keep in mind that communications via email are not secure. Although it is unlikely, there is a possibility that information you include in an email can be intercepted and read by other parties besides the person to whom it is addressed. Please do not include personal identifying information such as your birth date, or personal medical information in any emails you send to us.

7

How do I know if my prescription is ready for me to pick up?

When prescriptions are ready for pick up, the Front Desk team will email you using the email address in our Jane EHR system. Generally, we fulfill prescriptions within 24 hours of receiving them, but please wait for confirmation from the front desk before arriving at our campus in Berkeley.

8

I forgot my username or password. How can I log into my Jane account?

You can learn your username & reset your password by visiting aimc.janeapp.com/reset_password.

PRIVACY & SAFETY

Patient Privacy

As a teaching clinic, more than one student and a supervisor may be present for your treatment. Patients are protected by HIPAA’s laws and regulations for medical providers ensuring the highest level of care & respect for your privacy. We use an Electronic Health Record system that allows our team to securely access patient files. Your personal and medical information is confidential and will only be disclosed to third parties with your written permission.

Safety

Our Clinic Interns are carefully supervised by our experienced & knowledgeable Supervisors to provide the safest care possible. All Clinic Interns pass a Clean Needle Technique course before they are able to begin treating in our clinic. Acupuncturists use sterile, single use needles and follow medical standards of cleanliness & sterilization to mitigate risk of infection.

Acupuncture needles are much smaller than medical needles & often create only a minimal sensation on insertion. Our students & supervisors are well-versed on anatomy & the best methods of stimulating each acupuncture point. Every person experiences acupuncture differently, but generally once the acupuncture needles are in place, patients report feeling relaxed & extremely comfortable on the treatment table.

Testimonials

"One of my favorite things about AIMC is the sense of community. We come together to support each other through challenges. Instead of a sense of competitiveness between students, there is a caring community that lifts everybody up. The faculty and staff are approachable and provide wonderful support during your graduate journey."

- Master’s Student
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