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CLINICAL COMMUNICATION STRATEGIES FOR DIVERSE DEMOGRAPHICS (LIVE WEBINAR)
March 7 @ 5:30 pm - 7:30 pm PST
CAB approved for 2 CEU hours
About the Course:
This course is ideal for clinical interns, clinical supervisors and any Eastern medicine practitioner who wishes to improve their clinical care to a diverse patient population. It’s aim is to improve health outcomes for traditionally marginalized patients through cultural competency and real-world communication skill-building.
FIRST HOUR: Largely be lecture-style with content focused on the following areas:
- Overview of the social determinants of health: how race, income, gender, sexuality, migration and other markers impact access to health care as well as health outcomes
- Introducing the gender spectrum, pronouns and improving clinical care for gender-expansive patients
- How to be a culturally competent practitioner to ethnically diverse patient populations, working with patients who may be skeptical or anxious about medical practitioners
- Effective strategies for building trust and rapport with diverse patients
SECOND HOUR: Facilitated activities to build practical skills:
- How to ask about pronoun preferences, respectful language, discerning what is medically relevant information
- Improving onboarding forms to be more inclusive, particularly gendered information
- Cultural norms very greatly with different cultural groups and the importance of not making assumptions
- Strategies for when the practitioner needs to be the student, creating safe and respectful clinical experiences for traditionally marginalized patients
About the Instructor:
Mamie Chow began her professional career at social justice organizations and volunteering with numerous political campaigns. For 15 years, Mamie developed curriculum, conducted workshops and research on countering racism, homophobia, xenophobia, and advocated for more equitable and inclusive policies. In 2015, she became a licensed acupuncturist and has a busy private practice that reflects the diversity of her hometown of Oakland, California.
Mamie is excited to integrate her skills as a trainer on the complex social determinants of health with her clinical experience as an acupuncturist. She self identifies as a queer, immigrant, cis-woman of color and strives to make her clinic a safe, respectful and accessible place for all people, particularly those who have been marginalized by the health care system. Mamie also holds a 4th degree black belt in tae kwon do and regularly teaches cooking and Food as Medicine workshops.
No discounts offered for this course
*This course can be taken for credit within AIMC’s Doctoral Completion program; students enrolled in the program can earn Clinical hours toward graduation and CEU hours by attending this course. Courses taken for Continuing Education credit cannot be retroactively applied for Doctoral Completion credit; get in touch with the Admissions Office today if you’d like more information about enrolling in the Doctoral Completion program.